Dear valued customer,
We are sorry to hear that you had a negative experience with our product. We apologize for any inconvenience this may have caused you. Our team strives to provide high-quality and durable products to our customers.
We understand your frustration with the issues you faced with two of the bottles in your set. We would be happy to replace those bottles for you. Please kindly reach out to our customer service team and we will make sure you receive a new set of bottles that meet our quality standards.
Your satisfaction is important to us and we value your support. We hope you will give us another chance to make things right. We are confident that the replaced product will meet your expectations.
Thank you for bringing this to our attention. We appreciate your feedback and will use it to improve our products and services.
Sincerely,
KidsBestie
Customer Service Team